You may buy a service package (Service inclusive) package at the time of new car purchase, as well as at later stage. We have multiple types of service packages available which customized for each individual needs. Please contact your nearest BMW dealer for more details.

Service Inclusive Package for Older Cars have also been introduced under UC portfolio, tailored for the needs of Older Cars. This allows end user to join our Service Package program at any time. Packages under UC portfolio starts from Package Purchase Date. Please contact your nearest BMW dealer for more details.

You may buy an Extended Warranty Package at the time of new car purchase, as well as later at any time before expiration of Standard Warranty/Extended Warranty up to vehicle age 9th Year. We have multiple types of Repair Packages available which customized for each individual needs. Please contact your nearest BMW dealer for more details.

SI package covers service and/or maintenance jobs as per vehicle CBS (condition-based service). A varied range of SI packages have been designed for different customer needs. SI Basic covers regular service / maintenance e.g. engine oil, brake oil, micro filter etc. BSI Plus package covers maintenance and wear and tear item e.g. brake services, wiper blade etc.

“Scope of services” covered under respective package is detailed in BSI brochure, available at our official website www.bmw.in. You can also ask your dealer for the same. In general terms, services can only be covered if showing due (with red / yellow status).

Your BMW / MINI vehicles are equipped with sensors and special algorithms. These sensors and special algorithms monitor the conditions in which the vehicle is used. CBS uses this information to determine the maintenance requirement on your vehicle. The system thus enables the scope of the maintenance work to be adapted to the individual usage profile.

Repair Package also known as Warranty Extension as well as Extended warranty package. All new BMW vehicles in India come with a Two-year Standard Warranty. It complements the statutory liability for material defects and gives you peace of mind for the first two years. Extended Warranty is typically the extension of the Standard Warranty with pre-defined exclusion which are also available on our website. In general, we cover any manufacturing failure during the package run-time / validity.

If your vehicle’s service is due as per CBS (e.g. brake services) and it covered in your SI package scope same will be covered under the service package availed by you. Please ask your nearest dealer for scope of services at the time of package purchase. You can also verify the same with BSI certificate/brochure. Latest brochure is also available on our website. In general, if a service need is out of scope of your package, it may need to contribute additional amount by customer.

Repair Package or Extended Warranty is simply an extension of your vehicle’s Standard Warranty programme. The scope is also as wide as Standard Warranty. It ensures to cover any mechanical and / or electric failure (barring failure due to external influences) under the program. You may find out more about the exclusion list in the brochure or on our website.

Please contact your nearest dealer to buy new/ upgrade Service / Repair package. You can also share your interest via BMW app and website, which is accessible from App Store (I-Phone) and Play Store (Android). You will get a call back from the chosen dealer partner.

SI packages under New Car portfolio starts with Warranty Start Date, whereas SI packages under Used car portfolio starts with Package Registration Date, both packages may expire once any of threshold reaches i.e. vehicle age and/or mileage. You need to contact your nearest dealer to get details about new package to be purchased or upgraded. You can request for an upgrade for existing Service Inclusive Package of your vehicle before expiry.

If the existing package has already expired, we also provide a grace period of up to 15 months from date of expiry of the certain Service Inclusive Package/s for the upgrade. Please note, no services can be covered during grace period i.e. until package is upgraded/ renewed. Renewal is restricted up to next available higher package. You may contact your nearest Dealer for the same.

During validity of Standard Warranty, any customer can purchase Repair package or Warranty Extension and the same can be further extended to the next available higher package during package runtime (i.e. before expiry). Post this period, Repair package cannot be renewed / purchased. Renewal is restricted up to next available higher package. You may opt to renew or upgrade the existing Repair package (before expiry) to next available higher packages. For more details you may contact the nearest BMW Authorsed dealership.

Upgrade is referred as a package renewal process, where you can opt for a higher package by just paying the difference cost between existing package cost and desired packages cost. Service and /or Repair package can be upgraded into higher package during runtime. Upgrade is possible only with higher packages. Please contact your nearest dealer for more information. Please note, latest prices will be considered for upgrade / renewal / difference amount calculation.

Yes, you can opt for cancellation any time within first 4 weeks from purchase date provided no services / claim have been availed under package for which cancellation is requested. No cancellation/refund will be provided after 4 weeks.

Yes, packages are attached to Vehicle Identification Number (VIN), and its benefit/s can be utilized by subsequent owner as well for the residual period. Please connect with your nearest dealer for pass on the information before presenting for any claim.

No, there is no exception/s post package expiry.

Yes. Service Packages and Repair Packages are valid anywhere in the country at all participating BMW / MINI dealers. List of the same can be checked in our online appointment system for service scheduling.

Coverage for brake service is divided into two vouchers in EV. The validity of the first voucher is from 0 to 6 years while the second one will be valid from 6 to 10 years. Brake service in EV are independent from CBS, which means you may bring your EV for brake services anytime. Benefit of brake services can be availed only once during first 6 years and second time between 6-10 year (provided the package is valid /extended for that duration).

There are many benefits to customer, some of them are outlined below:
• Complete cost control : If you have complete package security, you do not need to worry for maintenance cost anymore; which means, no worries about getting overcharged. No worries about part price fluctuation, labour rate or taxes anymore.
• Fully Flexible : We have developed different packages for different customer requirements such as, if you choose to buy the package in first month, you can buy at reduced rate. Multiple combinations of KMs and age possible, from 3 year 40,000 KMs to 10 year 100,000 KMs as per your requirement. If you maintained high running of vehicle, we offer business packages. If you want to associate with BSI packages, we have used car packages for you. It starts from the date of package purchase itself. Multiple combinations of KMs and age possible, from 3 year 40,000 KMs to 10 year 100,000 KMs as per your requirement.
• Easy Transferable: It can be transferable to next vehicle owner. This way it increases your reselling cost. 30 Days of cancelation possibility, if no services availed.
• Vast Presence: Nationwide validity of packages. You can visit any dealer and get the services done.
• Renewal: Upgrade / extension is possible as per convenience.
• In totality, investment vs return is great. So, in nutshell, more benefits and less worry.

No, please refer the scope of packages, only those services are covered which are specifically mentioned with condition of CBS. No additional / verbal commitment can be honored.

No, please refer the scope of packages, only those services are covered which are specifically mentioned with condition of CBS. No additional / verbal commitment can be honored.

Cost of ownership information is also updated on BMW India website for each model, please refer the same or reach out to authorized dealer for detailed information.

You will receive a package certificate mentioning vehicle’s VIN, validity period, issuing authorized dealer, GST invoice and request form signed by yourself.

Services can only be carried out at the time of CBS due, showing Red or Amber color indications without any exception/s.

Carrying out services at overdue mileages may affect the benefits covered under your Service / Repair packages availed by you. It may also affect the life and sustainability of the said component. It is recommended to carry out services on time.

Yes, we have UC portfolio designed specially for you, which start from the date of booking of package.

We, at BMW India, keep enhancing our packages / prices / portfolio. It is in best interest of customer to have maximum of 6 years validity at a time to avail all best services / offer benefits issued by BMW India.

Any additional / advance services, non-CBS requirement/s, environmental influences, out of scope service/s repairs may attract customer payment.

Service and Repair packages comes with different offering, early purchase of package is generally known as First Month price, which is comparatively less then regular price which are known as (Late Sale) prices. In general First Month price is valid for 30 days for Service Package and 45 days for Extended Warranty from Warranty Start Date.

A claim to all services included in the package without payment of additional costs within the agreed contract period and miles / kilometers travelled. The first of the above to be reached applies.

Service Inclusive is available for all models. For details and prices see the Product Library or the price list.

Your preferred dealer partner are the primary source of the information and package details along with latest offerings.